• Welcome
  • Why
    • Bonding
    • Emotional security
    • Self identity
    • Confidence
    • Learning to read
    • Love of learning
    • Limited time
    • Future independence
    • The role of family
  • What
    • How stories work
    • Included stories
    • Personalising stories
    • Creating personal stories
    • Designed for simplicity
    • Private and secure
    • Permanent and future facing
    • Time vaults
    • The AlwinBridge™ ecosystem
  • How
    • Getting started
    • Using your Apple ID and iCloud
    • Adding demonstration stories
    • Personalising a story
    • Recording video naturally
    • Viewing stories on screen
    • Adding stories from public sources
    • Creating your own story
    • Sharing and protecting stories
    • Growing your story collection
  • Example stories
    • It was just a good day
    • We took a few photos
    • That evening, we looked back
    • We saw what actually happened
    • The moments that mattered
    • We wrote it down simply
    • The pattern was already there
    • We put the photos and words together
    • We placed it into AlwinBridge™
    • And now he can return to it
  • Support

If you are not using our services yet, contact us by email to get started ...

enquires@alwinbridge.com
Alwin BridgeAlwin Bridge
Alwin BridgeAlwin Bridge
Building family identity through story telling
  • Welcome
  • Why
    • Bonding
    • Emotional security
    • Self identity
    • Confidence
    • Learning to read
    • Love of learning
    • Limited time
    • Future independence
    • The role of family
  • What
    • How stories work
    • Included stories
    • Personalising stories
    • Creating personal stories
    • Designed for simplicity
    • Private and secure
    • Permanent and future facing
    • Time vaults
    • The AlwinBridge™ ecosystem
  • How
    • Getting started
    • Using your Apple ID and iCloud
    • Adding demonstration stories
    • Personalising a story
    • Recording video naturally
    • Viewing stories on screen
    • Adding stories from public sources
    • Creating your own story
    • Sharing and protecting stories
    • Growing your story collection
  • Example stories
    • It was just a good day
    • We took a few photos
    • That evening, we looked back
    • We saw what actually happened
    • The moments that mattered
    • We wrote it down simply
    • The pattern was already there
    • We put the photos and words together
    • We placed it into AlwinBridge™
    • And now he can return to it
  • Support

Support

Home Support

If you are using AlwinBridge™, it is completely normal to have questions. This is not because the app is complicated, but because you are doing something meaningful — creating stories, recording memories, building something that matters. From time to time, you may want guidance, reassurance, or clarification. That is expected.

Support is available to registered users who have downloaded AlwinBridge™ from the Apple App Store and have it installed on their iPad. Inside the app you will find a dedicated Help section, where you can contact support directly. This ensures that assistance is provided securely and in the right context of your account and your content.

We have designed AlwinBridge™ to be simple and intuitive. But if you ever need help, you will not be left on your own.

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